“My daughter and I had just decided that we wanted to buy a home in Los Angeles and we stopped by an Open House just to look and that was where we met Jeff. I knew immediately that he was the realtor to find us the home we were looking for. He lost no time trying to find out our requirements and was able to communicate choices to us the very next day. I was working really hard and didn’t have a lot of time to look at houses but my daughter was willing and able to take the time, so he took her around and showed her some places. She found the one we have bought the very first day and, although we looked at others just to satisfy ourselves, I knew as soon as I saw the house that it was the perfect place for us.
Then he prepared us for the process by having us meet with a financial advisor who gave us information about different loan options. That process helped me to understand what kind of loan I wanted and what might be required as well. Then the hard work began. We all gathered together one Saturday while a whole host of inspectors went over the house. I can tell you that as a result of those inspections I know a lot about my house that no one else could tell me. The previous owner was not available and so we had to rely on those inspections. It turned out that the day of the inspections was a day that it rained (can you imagine, In LA?) so we uncovered some problems we might not have known about. Jeff then went to the other realtor with a list of requests for changes. We didn’t get everything we wanted but did get important repairs and after the whole process I was convinced that my home was solid.
The next phase in the process was the area where Jeff was the most helpful. As we negotiated with the buyers, there were many times that I wondered if the sale would actually take place, but whenever I was having doubts, I would call Jeff and he would either answer or call me right back, so I always felt that he was there for discussion, support and resolution.
Once we got close to closing he was ready with offers of handymen and plumbers and locksmith to make the transition much smoother. In short, If I every buy another house, I will call Jeff immediately and I know he will call me back!
Thanks so much!”
