“SHORT SALE
BARGAIN OR A CURSE?
January 6, 2009
Mr. Jeff Lovell
Sacker/Lovell
Keller/Williams Realty
Jeff:
Now that the dust has settled, figuratively speaking. I wanted to write and thank you for all your help in our home purchase. Please share this letter with any others that you wish, so some may gain insight from our experiences.
For the benefit of any one else that may read this, I have know Jeff Lovell as a friend, colleague and client for more than twenty years. His ethics, communication skills, diligence and attention to detail are amongst his strongest assets.
To recap, in early June 2008 I was browsing the internet and came across a listing that seemed to meet the requirements that I was looking for. I called you to arrange a viewing and Suzanne and I went to look a few days later. The Condo was just what we wanted. Even though you warned us that a ?short sale? property can be a bargain, it comes with many hurdles. We went ahead and submitted an offer, over the next few months we had to counter and counter until the Bank finally agreed to the ?short sale? amount. You kept us up to date and informed of any and all progress, or lack thereof. When we were ?coming down to the wire? with the mortgage broker (my choice) and she failed to perform, you magically salvaged the deal by recommending Dave DeSouza?s group. In one week they went from zero to closing and got us into our new home by the holidays.
Throughout the entire process I had complete faith and trust that my interests were being protected, supported, and covered by you and your complete team. Suzanne and I truly appreciate all that you have done for us in helping us to get into our new home. You actions continue to fuel my desire to refer clients to you as I am confident that they will receive the same stellar service in their search.
In summary, Short Sale, Bargain or a Curse? With your assistance, I am so pleased with the bargain aspect that the difficulties that we faced in the process seem to fade away quickly.
Thank You so very much for all of your help.”
Phil McWilliams & Suzanne Lowe
